What Information does SPI Gather?
SPI voluntarily collects information from visitors who express an interest in investing in a solar system. That data is shared with our dealers/installers who sell our solar panels so that they can contact these visitors. SPI may periodically conduct surveys, usability studies, contests and other programs that help SPI improve and promote its products and services. Visitors to our website may voluntarily participate in these programs and as a condition of such participation, they may be asked to provide additional demographic information. SPI may collect such additional information that visitors voluntarily provides, including, without limitation, gender, age, income level, modem speed, or type of operating system used. Personally identifiable information collected by SPI in conjunction with voluntary surveys, usability studies, contests and other voluntary programs will not be shared with any sponsor or third party without your consent.
The SPI Web site server automatically records visitor information based on your activity on the SPI Web site, such as visitor IP addresses and/or domain names. An IP address is often associated with the place from which you enter the Internet such as your Internet service provider. This information is associated with you as an individual. SPI may use information about user behavior, user experience, user equipment, computing and internet environment to improve the performance of the SPI Web site.
If you communicate directly with SPI by email, phone or letter, SPI may collect and store a record of your communication. SPI may use your communication information to respond to your issues and inquiries. Your communication information you provide to SPI's third party partners will also enable such partners to let us know that you have contacted them. Such communication information may be used to distribute information back to you about SPI, its products, or other promotional or information communications from SPI.
SPI does not intend to collect information from individuals who identify themselves as under thirteen (13) years of age. If you are under thirteen, you should not provide any personal information on the SPI Web site. SPI will not knowingly disclose personally identifiable information of children under thirteen to any third party.
How Does SPI Protect My Information?
SPI takes technical, contractual, administrative and physical security steps to protect all visitor and contact information from unauthorized access, maintain data accuracy and enable the correct use of information. SPI utilizes security systems to protect such information.
How Does SPI Use the Information and With Whom Do We Share the Information?
Protection of SPI and Others; Compliance with the Law
SPI reserves the right to disclose your personally identifiable information if required to do so by law or in the good-faith belief that such action is reasonably necessary to (a) comply with legal process, (b) respond to any claims against it, or (c) protect the rights, property or personal safety of SPI, its employees, its customers or the public. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
The SPI Web site may contain links to other sites. SPI is not responsible for the privacy practices or the content of such other sites. SPI encourages you to review the privacy policies posted on these third party sites.
Accessing and Updating Information
Please notify us of changes to any of your personally identifiable information that you have previously provided to us, including name, address, title, phone number or email address by sending an email to firstname.lastname@example.org. To remove your name from our database or to interrupt e-mail notifications, please send an e-mail to email@example.com.
Conditions of Use; Contacting Us